A strategic leader in IT business and operations management, with proven expertise in driving digital transformation to achieve key performance goals, enhance customer experiences, and build powerful enterprise relationships.
By utilizing a systematic approach that involves process analysis and refining workflow efficiency while focusing on reducing costs, I enhance business workflows and manage a new user experience process that increases operational business logic among a large workforce.
Leveraging a data-driven approach, I implemented an internal direct sales and multi-channel B2B demand generation strategy. This initiative successfully cultivated a qualified sales pipeline across diverse countries by enhancing database integrity and expediting lead generation.
I have successfully managed projects that led to significant software adoption for internal and external workforces. My focus is on ensuring responsible technology use while consistently improving the user experience and achieving key performance goals.
As a professional with a background in business administration and analytics, I drive impactful digital transformations by utilizing data-driven insights to streamline processes, improve user experience, and help organizations achieve their key performance goals. My expertise lies in leveraging leadership and IT governance to boost efficiency and growth while strategically aligning technology transformations with business objectives.
I am a strategic leader in channel and vendor partnership management. My efforts have led to strategizing significant revenue growth from partner sales across different countries. Additionally, I manage Salesforce operations for sales leads and field operations. I am also skilled in event coordination, having organized partner seminars, summits, and corporate events to strengthen relationships and drive business.
With over a decade of hands-on experience with Salesforce. My expertise lies in process optimization and driving quantifiable results. I manage the implementation of new user experience processes and data metrics, which leads to improved software adoption for the enterprise. I also leverage Six Sigma principles to enhance strategic outreach to key target sales accounts.
With a proven track record as a successful target account sales strategist, I am proud to have generated over $1 million in revenue from new logo sales in my first term as a business development manager. My ability to develop and nurture new accounts through cold calling, direct visits, and tailored media solutions has been a key driver of my success.
Optimizing processes requires analyzing and refining a system to achieve the best possible outcome and maximizing efficiency or minimizing costs. My expertise lies in identifying constant disruption, redundancy and in finding the optimal solution within given constraints. Implementing structured methods and strategies drives changes and leads to improved results within specific periods of time.
Collaboration between diverse teams and individuals is key to achieving business goals. My approach establishes relationships buildings building trust, innovation, and streamlining projects by integrating varied knowledge and perspectives. Defining new workflows, quality metrics, and software adherence ensures team alignment.
Resume Upon Request
Education: Master of Business Administration (MBA) - Data Analytics Bachelor of Science (BS) in Business Administration
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